Your Ultimate Guide to City of Jenks Utilities and Who to Call for Help
- Bryan Wilks
- Jul 10
- 3 min read
Living in the vibrant city of Jenks, Oklahoma, offers numerous conveniences, including essential utilities that keep your life running smoothly. Whether you're a newcomer or a long-time resident, understanding how to navigate the city's utilities is critical. Knowing who to contact for assistance can save you time and stress in emergencies. This guide will cover everything you need to know about the City of Jenks Utilities, including water, sanitation, electricity, gas, and communication services.
Water and Sanitation Services
The City of Jenks provides its residents with reliable water and sanitation services tailored to meet community needs. The city's water is thoroughly tested and treated to ensure it meets federal and state standards, with the Jenks Utility Department reporting that 99% of samples pass quality tests.
If you experience issues, such as low water pressure or sanitation problems, you can contact the Jenks Utility Department directly at (918) 299-2030. Getting prompt access to water and sanitation services is vital for your well-being. Knowing how to reach out ensures that you won't face delays when problems arise.

External Services for Cable, Phone, and Internet
In addition to essential utilities, having reliable communication services is important in today's fast-paced world. Fortunately, Jenks offers multiple providers for cable, phone, and internet services. Here are the main options:
AT&T
Phone: (800) 464-7928
Website: AT&T
DIRECTV
Phone: 1-877-798-6070
Website: DIRECTV
Cox Communications
Phone: (918) 806-6000
Website: Cox Communications
BTC Communications
Phone: (918) 366-8000
Website: BTC Communications
Note: Services are available in subdivisions like Providence Hills and Frazier Lakes Estates.
US DISH NETWORK
Website: US DISH NETWORK
US DISH LATINO (Spanish)
Website: US DISH LATINO
With so many choices, you can select the services that best fit your lifestyle. Make sure to compare plans and pricing. For example, Cox Communications reports that its customers enjoy internet speeds ranging from 10 Mbps to 1 Gbps, making it suitable for both casual browsing and demanding tasks like streaming.
Electricity and Gas Providers
Ensuring a steady supply of electricity and gas is crucial for residents of Jenks. The main providers in the area include:
Public Service Company of Oklahoma (AEP)
Phone: (888) 216-3523
Website: AEP
Oklahoma Natural Gas
Phone: (918) 834-8000
Website: Oklahoma Natural Gas
Oklahoma Gas & Electric
Phone: (800) 272-9741
Website: Oklahoma Gas & Electric
Note: Services extend to various subdivisions, including Southern Reserve and Wood Lakes of Jenks.
Reports indicate that Public Service Company of Oklahoma has maintained an average electricity uptime of around 99.98%. This reliability ensures that your home remains well-lit and comfortable throughout the year. If you encounter outages or gas leaks, report them immediately to the respective providers to keep your home safe.

How to Report Utility Issues
When you encounter utility issues, it is vital to report them efficiently. Here are a few tips to help you:
Identify the Issue: Clearly describe the problem you are facing, whether it's a water leak, power outage, or internet disruption. Being specific helps the service center respond quickly.
Have Your Information Ready: Gather your account number, address, and other details before calling. This preparation saves time and helps the representative assist you effectively.
If you reported an issue and it hasn't been resolved in a reasonable time frame, don’t hesitate to follow up.
Resources for New Residents
If you are new to Jenks, settling in can feel overwhelming, especially regarding utilities. Here are resources that can assist you:
City of Jenks Website: Check the city's official website for information on utilities, resources for residents, and community news updates.
Community Groups: Joining local Facebook groups allows you to connect with fellow residents. These can be excellent places to ask questions about local services.
Welcome Packet: Inquire if the city offers a welcome packet for new residents. These often include contact information, tips about local utilities, and services.
Staying informed and connected within the community will enhance your experience in Jenks, Oklahoma.
Final Thoughts
Understanding the City of Jenks utilities and how to reach the right providers is essential for a smooth living experience in this welcoming Oklahoma town. From water and sanitation to electricity, gas, and communication services, each provider plays a significant role in your day-to-day life.
Keep this guide handy for quick reference, and don’t hesitate to contact the appropriate utility provider when needed. Whether you’ve lived here for years or are just moving into Jenks, staying connected and informed will enrich your life in this charming city.

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