City of Jenks Water Department​ :A Friendly Guide to Navigating Your Water Bill and Setup at the Jenks Water Department

Welcome to our friendly and straightforward guide on setting up your water services with the City of Jenks Water Department​ ! If you are a new resident or need to transfer your service, we’re here to help you navigate the process easily. From completing application forms to understanding your water bills, we have all the necessary information packed into this guide just for you.

Jenks City Hall, where service applications are submitted.

Setting Up Your Water Service

Step 1: Fill Out the Water Application Form

Before you enjoy the convenience of running water, you need to complete the Water Application Form. This essential form not only establishes your water supply but also includes services for Wastewater Removal and Waste Only Removal.

City of Jenks Water Department​ - For residents in Creek County who only require waste removal services, filling out this form is a must. Taking your time to accurately complete this form can prevent any delays in receiving your services.

Step 2: Deliver Your Form

After completing and signing your application, it’s time to bring it to the Utility Desk at Jenks City Hall. This step is crucial, as it officially begins your water service setup.

Make sure to visit in person, as all new and transferring applicants must submit their forms directly. Don’t forget to bring a valid photo ID; this is needed to verify your identity and ensure eligibility for utility services.

The utility desk at Jenks City Hall for processing applications.

Step 3: Identification Requirements

To comply with federal regulations aimed at preventing identity theft and ensuring the integrity of utility accounts, the City of Jenks requires a valid form of photo identification when you submit your application.

Accepted forms of ID include a Driver’s License or another official photo ID. While this requirement may seem burdensome, it is vital for your protection and for maintaining secure utility services.

Deposits for New Accounts

Every active account with the City of Jenks requires a deposit. This amount is non-negotiable with a letter of credit but is fully refundable when you close your service account.

If you are a landlord, ask about our landlord deposit program. This initiative is designed to simplify setup when you have multiple tenants.

Deposit Prices

The deposit prices vary depending on the type of service:

• Waste Removal only: $100

• Residential - Homeowner: $125

• Residential - Rental: $225

• Commercial: $225

  
  

Plan accordingly so you are prepared for this upfront expense when moving to Jenks, Oklahoma!

Application Submission Deadline

To ensure your water service begins on schedule, submit your application by 2:00 PM on the desired activation day. Should you miss this deadline, you may need to wait until the following business day; so plan ahead to keep your household hydrated!

Running tap water, essential for daily living.

Water Supply Details

Did you know that the City of Jenks obtains all its water from the City of Tulsa? The water is sourced from three scenic lakes: Lake Hudson, Lake Oologah, and Lake Spavinaw. After harvesting, it undergoes treatment at the Tulsa Jewell Water Treatment Plant before reaching Jenks’ residents.

Understanding where your water comes from can deepen your appreciation for conserving this vital resource.

Understanding Your Water Bill

After setting up your services, getting comfortable with your water bill is key. Generally, your bill includes the following components:

• Water usage charges: Based on your actual consumption during the billing period.

• Fixed service charges: Covering the basic cost of keeping your water service active.

• Wastewater charges: This fee is based on your water usage and the anticipated amount of wastewater produced.

  
  

Customer Service and Support

If you have any questions regarding your water bill or require assistance, feel free to contact the City of Jenks Water Department's customer service team. They are committed to addressing any concerns or inquiries you may have. Their goal is to ensure you are not only satisfied with your services but also well-informed.

Wrapping It Up

Navigating the water service setup and understanding your water bill with the City of Jenks Water Department can be straightforward. By following this guide, you can ensure a seamless process from application to your first bill.

Keeping informed is essential to enjoying your life in Jenks, Oklahoma. With its friendly community and beautiful lakes, you will truly appreciate reliable access to clean water. So fill out your application, grab your ID, and embrace all that Jenks has to offer!

We hope this guide helps you feel comfortable with your water service in Jenks. Stay hydrated, stay informed, and enjoy your new home in this welcoming city!